At Autosure customer service is paramount and you can expect prompt and fair handling of your claim.

Our reputation is very important to us, after all it is built upon your claims experience with our company.

We know we have one of the most respected voices in the industry. We have credibility and proven sustainability. Having been around for more than 30 years we know we have the right people and right processes to help you. All this culminating in more than 150 years experience in our claims team alone.

But don't take our word for it, see the comments below, check with your local repairer or car dealer, or even your friends and family. What they say about our claims handling experience far exceeds whatever we can say about ourselves - at the end of the day it comes down to TRUST.

Please let us know of your experience with us, we love feedback and will always endeavour to do what is right.


The Claims Team


"Had Autosure on my Audi A4 the past 2.5 years, always been honest and helpful with claims. Totally recommend it for a european car owner."
Andrew Neison

"By far the best insurance company I have ever dealt with! Bruce is so helpful, honest and full of good advice and guidance, which I sure needed when I found myself in a pretty horrible situation. Highly recommend them. Their service was prompt, they say they will get back to you within 48 hours (I think the time frame is), but I never wait long at all for a response. Blown away with how quick and easy this claim process has been. You get so used to insurance companies mucking around not responding etc. and creating a bad name for all insurance companies, but not this one, they are the best."
Renee - Mechanical Breakdown Insurance claim