Loan Protection Insurance Claims

We understand how hard it is if something happens and you can’t pay your loan (or your car gets written off).

So if you’re in this situation, we’re here to make sure your claim is as easy and stress-free as possible.

How to Make a Claim

Simply follow these steps:

  1. Call us on 0800 809 700 and provide your policy number to request a claim form. Or fill in this online form with a brief description of your circumstances and your current address.
  2. Depending on your circumstances further information may be required – we will advise you accordingly.
  3. Notice must be given as soon as possible following the event that has resulted in a claim to:

Claim Services
PO Box 33 1248
Takapuna
Auckland 0740

Get in Touch

Information & Claims

0800 267 873

Roadside Assistance - Breakdown

0800 581 581

Roadside Assistance - Accident

0800 837 676

Confidence for the road ahead

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