Car Insurance Claims

Caught in a nose-to-tail on the motorway? Come back to find your car has disappeared? Got a crack in your windscreen from a stone?

We understand that sinking feeling you get when something happens to your car. So if you’re in this situation we’re here to make sure your claim is as easy and stress-free as possible.

How to Make a Claim

These policies are underwritten by and claims are managed by Vero Insurance New Zealand Limited. Simply choose from these options:

If you need Roadside Assistance call 0800 837 676 (if you have this optional additional benefit).

Lodge your claim

Or you can call us on 0800 227 787

We’re here to help you

If you are experiencing financial hardship, please contact us on 0800 227 787 as we have a range of options that may help. Each of these solutions can be personalised to enable your individual needs to be met.