Contact Us
At Autosure we’re here to support you.
So please feel free to contact us with any questions and we’ll try to assist you.
Contacting Autosure
We’re committed to providing excellent service to all of our customers. That’s why your feedback is so important to us – whether it’s a question, compliment, suggestion or complaint – please let us know how we can help.
You can call, email or write to us. If you complete this online form, we’ll aim to reply within 24 hours or the next business day.
Online Form
Contact Details
Emergency roadside assistance
Breakdown: 0800 581 581 anytime 24/7
Car insurance: 0800 837 676 anytime 24/7
Mechanical breakdown, sickness, injury or GAP claims and enquiries
0800 267 873 weekdays 8am – 5pm
support@autosure.co.nz or claims@autosure.co.nz
Car insurance – accident, theft or windscreen claims and enquiries
0800 227 787 weekdays 8.30am – 5pm
autosureservice@vero.co.nz
Address
PO Box 33 1248, Takapuna, Auckland 0740, New Zealand
Canon Building, 28 The Warehouse Way, Northcote, Auckland
Complaints
If you have a complaint relating to our activities, in the first instance, please contact us. Our policies are underwritten by DPL Insurance Ltd. We are committed to resolving all complaints quickly, respectfully and in good faith. You can find out more by viewing our complaints process.
Interested in Becoming a Dealer?
If you would like to become an Autosure Approved Dealer, please contact us to discuss this.